How do I copy files from a Picture Keeper to another hard drive? Copying your files from a Picture Keeper to an external hard drive isn’t difficult. First, select the appropriate steps for...
How many pictures can a Picture Keeper Connect or Picture Keeper for Android hold? It depends. Whatever the size of your photo collection, we’ve got an option that will meet your needs. We’ve got...
How long does it take to back up? There is no simple answer to this question. For some people, it may take 20 minutes. For others, it...
What is Picture Keeper Connect? Is it compatible with my phone? Our Picture Keeper Connect is a dual-purpose backup device. It has all the same features as our legacy Picture Keeper,...
Picture Keeper Connect is not backing up all of my iPhone photos If you’re using Picture Keeper Connect on an iPhone or iPad, and the application is only finding some of your...
Can I Use Picture Keeper with a digital photo frame or TV? Yes! Picture Keeper works with most digital photo frames and smart TVs that have USB connections. Picture Keeper just plugs...
Why did I receive a “Backup incomplete” message Have you received a “Backup Incomplete” message while saving the pictures and videos from your phone or tablet? No worries,...
How to restore on Picture Keeper Connect app? As you may already know, it is pretty easy to restore the pictures on a Windows or a Mac computer...
What happens if my battery level is too low on mobile device? In general, it is recommended that you have at least a 50-100% battery level before starting a backup. If you...
Create a second backup copy of my mobile pictures. We recommend all our customers have at least two copies of their photos and videos. The best option is to...