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How do I redeem my Voucher?

If you’ve ordered a Picture Keeper through a Daily Deal site, you may have received an email that mentions voucher redemption. This can be a confusing process, but we’re here to help make it as simple as possible!

In order to Redeem your voucher, first you must find your voucher number. Typically, you will receive this in an email.  If you purchased more than one, you may receive multiple emails with redemption codes in each email. Voucher codes are usually a 10-digits and usually start with a cluster of 3 or more letters (see below for examples). The instructions to view your voucher redemption code will vary depending on where you purchased the voucher.

Your voucher code will be similar to these examples:

GVCXXXXXXX, GACXXXXXXX, GSSXXXXXXX

STGXXXXXXX, LTGXXXXXXX, TTGXXXXXXX

STLXXXXXXX, HMLXXXXXXX, LASXXXXXXX

Can’t find your voucher redemption code?

Check your email for an order confirmation or receipt of your purchase.  Your voucher redemption codes should be included.  If you still can’t find your voucher number,  check your account at groupon.com/mygroupons or  livingsocial.com/mystuff.

 

My voucher says it’s already redeemed.

If you checked your account at Groupon or LivingSocial, and it says your voucher is already redeemed, but you haven’t redeemed it at our site yet, please see My Groupon Voucher says it’s already redeemed.

Is your code not working?

Some daily deal sites also give you an order number along with your voucher.  These numbers are not voucher redemption codes, and may not be used to redeem your voucher.

Here are some example order numbers that are NOT vouchers:

LG-7J23-RHNJ-MJP1-64ZQ

1000-047972-285244

Please also check that the characters are correct.  Sometimes the number 1 and letter I can be confused.  The same goes for the number 0 and the letter O.  In general, it’s easiest to copy and paste the code (versus typing it out yourself), to make sure it’s correct.

Once you’ve found your voucher…

it’s simple to redeem it.

  1. Go to http://picturekeeper.com/redeem 
  2. Enter your voucher number
  3. Press “Redeem” to continue
  4. Press “Proceed to Checkout”
  5. Enter your shipping and billing information to pay for shipping (plus state tax if applicable) and receive the product in just a few days.
Do you have more than one voucher?

If you redeem all your vouchers at the same time, you’ll only need to pay one shipping fee. That can lead to some significant savings!  Vouchers redeemed as separate orders will not be combined.

 

If you need any additional assistance, please contact Picture Keeper Support.

 

Updated on August 30, 2017

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