1. Home
  2. Computer Backup (PC/Mac/Chromebook)
  3. Do I need a Keeper Connector (USB-C) ?
  1. Home
  2. Mobile Backup (iOS/Android)
  3. Do I need a Keeper Connector (USB-C) ?

Do I need a Keeper Connector (USB-C) ?

Technology is changing and we’re staying on top of it by offering a USB Type-C adapter, the Keeper Connector! Computer and smartphone manufacturers are slowly converting to USB-C and many people don’t know what that means. We want to clear up the confusion and give you confidence that Picture Keeper supports the change.

Do I need a Keeper Connector?

Do you have a new Android device, MacBook, or PC with USB Type-C?

If you do, get the Keeper Connector to transform any USB Picture Keeper drive to USB-C.
If you’re not sure, check What devices have USB-C? below.

Whether you’re backing up or restoring your photos – use the Keeper Connector, and continue to use your USB drives for future photo backups!

Do you have an iPhone or iPad?

If so, you do not need a Keeper Connector. iPhones and iPads do not have a USB-C port.

If you want to back up an iPhone or iPad, all you need is a Picture Keeper Connect – the only Picture Keeper product that can backup your Apple iPhone or iPad, including iCloud photos!

What is USB Type-C?

USB Type-C (or USB-C) is the newest type of USB for charging and connecting smartphones, laptops and tablets.  It can transfer data at a higher rate, and it’s reversible, so it doesn’t matter which way it faces when plugged in.  It is scheduled to become the new universal standard, in much the same way USB has been the universal standard for so many years.

What devices have USB-C?

Apple has made the switch on their MacBooks, you may have heard it referred to as “Thunderbolt 3” instead of USB Type-C.  Windows computers are not far behind.  Most new Android phones and tablets and some Windows tablets are already Type-C as well. Ultimately, within a few years, everything NEW will likely be Type-C.

Below are some popular computers and mobile devices that may need a Keeper Connector to use Picture Keeper products.


These are some more popular computers that have USB-C:
(Not a complete list)


  • Apple MacBook (Retina, 12-inch, Early 2015) and later
  • Apple MacBook Pro (13-inch, Late 2016) and later
  • Apple MacBook Pro (15-inch, Late 2016) and later


  • Dell Latitude 12 7000
  • Dell Precision 15 7000 Series
  • Dell XPS 12
  • Dell XPS 13
  • Dell XPS 15


  • HP - Envy & Pavillion X2 laptops, 8-inch Windows tablet (Some models)
  • HP Spectre 13 x360


  • Lenovo Yoga 900

Smartphones and Tablets

These are some more popular phones and tablets that have USB-C:
(Not a complete list)


  • Asus ZenFone 3
  • Asus ZenPad S8
  • Asus ZenPad Z8
  • Asus ZenPad Z10


  • Nexus 5X
  • Nexus 6P
  • Pixel
  • Pixel XL
  • Pixel 2
  • Pixel 2 XL
  • Pixel C


  • HTC 10 (M10)
  • HTC U11
  • HTC Bolt
  • HTC U Play
  • HTC U Ultra


  • Huawei P9
  • Huawei Mate 9
  • Huawei Honor 8
  • Huawei Honor 6X


  • LG G5
  • LG G6
  • LG V20


  • Motorola Moto Z Play Droid
  • Motorola Moto Z Droid
  • Motorola Moto Z Force Droid
  • Moto Z2 Play


  • OnePlus 2
  • OnePlus 3
  • OnePlus 3 T
  • OnePlus 5
  • OnePlus 5 T


  • Samsung Galaxy Note 8
  • Samsung Galaxy Note 7
  • Samsung Galaxy S8 series
  • Samsung Galaxy A series (A3, A5, A7)
  • Samsung Galaxy C7 Pro
  • Samsung Galaxy C9 Pro


  • Xperia XZ Premium


  • Xiaomi Mi 4c
  • Xiaomi Mi 5
  • Xiaomi MI6
  • Xiaomi MI Mix


  • ZTE Axon 7
  • ZTE Blade V8 Pro
  • ZTE ZMax Pro

I already have an adapter that came with my phone.

Not all adapters work the same.

If you already have an adapter for your smartphone, make sure it’s not the smaller type Micro-USB-to- USB-C adapter. This is not the type of connector you need to connect a Picture Keeper Connect or Picture Keeper Android to your smartphone.  We have tested several of these adapters, and they do not work with Picture Keeper.  Here are examples of some adapters that may have come with your phone.

If your phone came with the larger type, that allows you to connect a USB device directly, it should work.

If you need to purchase a separate USB Type-C adapter, take a look at the Keeper Connector.

For further assistance, please contact Picture Keeper Support

Updated on November 11, 2019

Was this article helpful?

Related Articles

Need More Help?
Can't find the answer you're looking for? Don't worry we're here to help!