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Picture Keeper Connect app crashing

Please send us a log file. Our Mobile Tech team will investigate your problem and recommend a solution.

To send a log file, follow these steps:

  • Open the Picture Keeper Connect app on your phone.
  • Tap the gear icon in the lower right-hand side of the screen. Choose the “Help” option.

  • Tap “Email Support”

  • When the Support Form pops-up, fill it out with your information and hit send.

  •  We will follow up with you as soon as possible to troubleshoot and resolve the issue.

If you need any additional assistance, please contact Picture Keeper Support.

Updated on November 5, 2019

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